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Privacy Policy

Effective Date: 22 October 2025
Business Name: The NUE DERMA Clinic
Contact: 07508 732829 | nuedermauk@gmail.com

1. Introduction

NUE DERMA respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book treatments, or otherwise interact with us.
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following categories of personal data:
  • Identity data: name, date of birth, gender.
  • Contact data: email address, phone number, postal address.
  • Medical/aesthetic data: relevant health and treatment history.
  • Transaction data: payments, appointment bookings.
  • Technical data: IP address, cookies, browser type, device information.

3. How We Use Your Data

We use your data for:
  • Booking and managing appointments.
  • Providing treatments and aftercare.
  • Processing payments and invoices.
  • Sending reminders, updates, and offers (if you consent to marketing).
  • Improving our website and services.
  • Complying with legal and regulatory requirements.

4. Sharing Your Information

We only share your personal data with trusted third parties where necessary and proportionate, including:
  • Medical and clinical partners (e.g. pathology labs, pharmacies, referral practitioners).
  • Technology providers (booking systems, secure payment processors, email/SMS providers).
  • Marketing and analytics providers (only if you have consented to marketing).
  • Professional advisers (accountants, insurers, legal advisors).
  • Regulators or law enforcement where legally required.
We do not sell your data. All third parties are required to handle your information in compliance with UK GDPR.

5. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place (such as UK GDPR adequacy decisions or standard contractual clauses).

6. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, including legal and medical record-keeping obligations.

7. Your Rights

Under UK GDPR, you have the right to:
  • Access the personal data we hold about you.
  • Request correction or erasure of your data.
  • Restrict or object to processing.
  • Withdraw consent to marketing.
  • Request data portability.
To exercise your rights, contact us at: nuedermauk@gmail.com

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

NUE DERMA
Hertfordshire
Email: nuedermauk@gmail.com
Phone: 07508 732 839

If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.